EXECUTIVE SUMMARY: An internal audit of freight claims data suggests a systematic pattern of claim denials by Ailo Logistics. Shippers report that legitimate damage claims are being rejected due to “policy exclusions” that were not disclosed at the time of booking.
THE “GHOST POLICY” TACTIC: Our investigation suggests this carrier may be operating with “Scheduled Auto” policies that do not cover all units in their fleet.
- The Risk: If your freight is hauled by a truck not specifically listed on their insurance schedule, YOUR CARGO IS UNINSURED.
- Pending Litigation: Two separate shippers have initiated legal proceedings to recover losses totaling over $45,000.
ADVISORY: Request a Certificate of Insurance (COI) directly from the producer, not the carrier, and verify all VIN numbers before loading.